- Delivery Overview
- Delivery Rates
- Delivery Terms
- Delivery Times
 Orders
are usually *dispatched the same day / or the very next working day - (there maybe delays after holidays),- All orders are dispatched from our warehouse in Wellington, New Zealand,
- You
will be notified if there will be any delay in dispatching your order,
- Most deliveries are via Fastway Couriers,
- If you wish to use New Zealand Post, there will be an additional charge of $20 required to cover expenses,
- Your
order is processed by real people, not robots, so each order is handled
with care,
- A dispatch confirmation is sent via e-mail to online customers, usually on the evening of the day of dispatching, or the next morning. It includes the: 1) order confirmation, 2) date of dispatch, 3) courier and 4) tracking number,
- Delivery costs are included in the prices shown for major items e.g. juicers, blenders etc,
- Accessory / part only orders will incur a courier fee of $10.00 within New Zealand,
- If
you are not at home / work (your designated location / destination) when the Courier arrives, a note will be left informing you to
make contact with the courier - to make another appointment time for
delivery,
- The
delivery time will vary depending upon your location / destination (see 'Delivery
Times' tab),
- If
your product/s are not delivered within the proper time-frame, or
if you have any other concerns, please e-mail JUICERS NEW ZEALAND©™ here.
For quick assistance, please include your Order Number, your name and product/s purchased.
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| * [Dictionary definition for "Dispatch" = "To send off from some destination..."] |
- Couriers: Delivery costs are included in the prices shown for major items e.g. juicers, blenders etc,
- Accessories Only Orders:
incur a courier fee of $10.00 within New Zealand.
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- For purchase by credit card, orders will be processed immediately upon
receipt of order,
- For payment by PayPal, orders will be processed immediately
after the payment has been received.
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- Orders
are Dispatched the Same Day as ordered, or the very next working
day - except during holidays,
- Please
allow 1-4+ business days from the time of processing for
the products to reach you, depending upon your location.
Q: "Exactly what time of day will my order arrive (i.e. what day / hour / minute)?"
A: Our Couriers deliver between 8am and 5pm during working days.
We are unable to give the exact day, hour or minute of delivery, as that is beyond our control as the couriers work to their own scheduling. However, all online customers are e-mailed a date of dispatch plus tracking number, which can be presented to their courier for tracking / tracing purposes.
Also, if no one is at the customer’s home / work when the courier arrives, a card will be left so the customer may phone the courier to organise final delivery and approximate time of delivery. |
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